Privacy Policy
Last updated March 12 2025
This Privacy Notice for thornkapsted.com (“we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your personal information when you access our services (“Services”), for example when you:
- Visit our website at thornkapsted.com or any other site linked to this notice
- Contact or interact with us about sales, marketing, or events
Questions or concerns? This notice is intended to help you understand your privacy rights and available options. If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at support@thornkapsted.com.
SUMMARY OF KEY POINTS
This section summarizes the main points of our Privacy Notice. For full details, use the links provided or the table of contents below.
What personal information do we collect? The personal data we process depends on how you use our Services. Learn more: information you provide to us.
Do we process sensitive data? No. We do not process sensitive categories of personal information.
Do we receive data from third parties? No. We only process information you provide directly to us.
How do we use your information? We process data to provide and improve the Services, maintain security, communicate with you, and meet legal requirements. Details: data use explained.
When do we share information and with whom? We share data only in specific cases and only with defined categories of third parties. Details: information sharing.
How do we protect your information? We use technical and organisational measures to protect your data. However, no method is fully secure. More info: data security measures.
Your rights: Depending on your location, you may have rights under data protection laws. Learn more: your privacy rights.
How to exercise your rights: Submit a request via thornkapsted.com/contact or contact us directly. We will respond as required by law.
For full details, please review the table of contents below.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON?
4. WHEN AND WITH WHOM DO WE SHARE INFO?
6. COOKIES & TRACKING TECHNOLOGIES
7. HOW LONG DO WE KEEP YOUR DATA?
15. REVIEW OR DELETE YOUR DATA
1. WHAT INFORMATION DO WE COLLECT?
Personal information you give us
In short: We collect the information you choose to share with us.
When you create an account, request information about our products, take part in platform activities, or contact us, you may provide personal data such as:
- Names
- Phone numbers
- Email addresses
- Passwords
- Technical data (IP address, browser type, language, access dates/times, crash reports, device identifiers, country)
Sensitive information: We do not process sensitive data.
Please ensure the personal details you provide are accurate and current. If anything changes, let us know.
Information we collect automatically
In short: Some data is collected automatically when you use our Services.
When you visit our website or platform, certain technical details may be collected in the background. This helps us protect the platform, troubleshoot issues, and improve your experience. For example, we may record your device type, the pages you view, and how long you stay on the site.
We also use cookies and similar technologies to remember settings, store preferences, and understand how our Services are used.
Main categories of data collected automatically include:
- Log & Usage Data: Technical records of how you use the site, such as IP address, pages visited, features used, time stamps, and error reports.
- Device Data: Details about the device you use, including model, operating system, browser type, and connection information used to improve performance.
- Location Data: Approximate, and sometimes precise, location based on your IP address or device settings. You can usually disable location access in your device or browser. Without it, some options (such as region or language settings) may not work as intended.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short: We use your data to operate, improve, and secure the Services, communicate with you, and comply with laws.
Depending on how you interact with us, we process information to:
- Create and manage accounts
- Deliver the requested Services
- Provide user support and reply to inquiries
- Send administrative messages (product updates, policy changes)
- Request feedback and contact you about service use
- Send marketing communications (according to your preferences—you can opt out anytime)
- Deliver targeted advertising
- Maintain platform security and prevent fraud
- Analyse usage trends to improve the Services
- Measure marketing effectiveness
- Protect vital interests (e.g., to prevent harm)
3. WHAT LEGAL GROUNDS ALLOW US TO USE YOUR DATA?
In short: We act only when we have a valid legal basis—such as consent, legal duty, contract, vital interests, or legitimate interests.
If you are in the EU or UK: under GDPR/UK GDPR we rely on these grounds:
- Consent — you gave clear permission withdraw any time; see how to withdraw consent.
- Contract — processing needed to perform or enter a contract with you.
- Legitimate Interests — processing for reasonable business aims that don’t override your rights (e.g., sending offers, securing the Services).
- Legal Obligation — complying with laws or official requests.
- Vital Interests — protecting someone’s life or safety.
If you are in Canada: we rely on express or implied consent, or another exemption allowed by law.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short: We share data only with trusted partners and only when needed.
Service providers & contractors (hosting, analytics, support, authentication).
- Affiliate marketing networks
- Account registration and authentication platforms
- Analytics providers
Other limited sharing may include business transfers, Google Analytics, affiliates, or partner promotions.
5. THIRD-PARTY WEBSITES
Links or ads from outside sites may appear on our Services. We are not responsible for their content or privacy practices.
6. COOKIES & TRACKING TECHNOLOGIES
Like most websites, we use cookies and similar tools to recognize you, remember preferences, secure your sessions, and analyse traffic. You can control or disable cookies in your browser settings. Be aware that some site features may not work properly without them.
7. HOW LONG DO WE KEEP YOUR DATA?
We store your personal data only as long as necessary to deliver the Services, comply with legal obligations, or resolve disputes. After that, the data is deleted or anonymized.
8. DATA SECURITY
We use industry-standard safeguards, but no online system is 100 % secure. Access at your own risk.
9. DO WE COLLECT INFORMATION FROM MINORS?
In short: No. We do not knowingly collect data from anyone under 18.
If you suspect child data has been provided, contact us so we can delete it.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In short: Depending on where you live (such as the EEA, UK, Switzerland, or Canada), you may have legal rights that help you control your personal information. You can also log in to your account to review, update, or delete your details.
Your privacy rights may allow you to:
- Request access to your personal data to see what information we hold about you.
- Ask us to correct inaccurate information or delete data you no longer want us to keep.
- Restrict or object to certain uses of your data, such as marketing communications or specific processing activities.
- Receive your data in a portable format so you can transfer it to another service if needed.
- Request that decisions are not based only on automated processing, including profiling, where the law applies.
To exercise any of these rights, contact us using the details in the “HOW TO CONTACT US” section. We will respond within the timeframes required by law.
If you live in the EEA or the UK, you may also file a complaint with your local Data Protection Authority if you believe your data has been handled incorrectly. Swiss residents can contact the Federal Data Protection and Information Commissioner.
Withdrawing consent: If we rely on your consent, you can withdraw it at any time by contacting us. This will not affect processing completed before you withdrew consent.
Marketing opt-out: You can opt out of promotional emails using the “unsubscribe” link, reply “STOP/UNSUBSCRIBE” to SMS, or contact us. We may still send non-marketing messages, such as service updates.
Account information
You can review or update your account data by:
- Logging into your account settings
- Emailing us at support@thornkapsted.com
When you ask us to delete your account, we will deactivate it and remove personal data from active systems. Some information may be retained to prevent fraud, resolve disputes, or meet legal duties.
Cookies and similar tech: Most browsers accept cookies by default. You can set yours to block or delete cookies, but some site features may not work properly. To opt out of interest-based ads, visit aboutads.info/choices.
If you have questions about your privacy rights, email support@thornkapsted.com
11. DO-NOT-TRACK
Most browsers offer a “Do-Not-Track” (DNT) signal, but there is no uniform standard yet. Therefore, we do not currently respond to DNT signals. If a standard is adopted in the future, we will update this notice accordingly.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In short: Yes. If you live in California, Colorado, Connecticut, Utah, or Virginia, state law grants you extra control over your personal data.
Categories of personal information collected (last 12 months)
| Category | What this means | Collected |
|---|---|---|
| A. Identifiers | Basic contact details such as your name, email, phone number, IP address, or account login. | YES |
| B. Customer-records data | Additional details such as your job, financial records, or education history. | NO |
| C. Protected-class data | Demographic details such as gender or date of birth. | YES |
| D. Commercial data | Purchase information or payment history. | NO |
| E. Biometric data | Unique identifiers such as fingerprints or voiceprints. | NO |
| F. Internet activity | Browsing or search history, and how you interact with advertisements. | NO |
| G. Geolocation | Approximate device location (for example, based on IP address). | YES |
| H. Audio/visual | Recordings such as phone calls or video meetings. | NO |
| I. Employment data | Work-related details such as job title or career history. | NO |
| J. Education data | Information about studies or academic background. | NO |
| K. Inferences | Profiles we may generate from your data, such as preferences or likely interests. | YES |
| L. Sensitive data | Special categories such as health records or biometric details. | NO |
We keep each category only while you have an account or as required by law.
How we use and share personal information
See “HOW DO WE PROCESS YOUR INFORMATION?” for general purposes. We may also share data with:
- Targeting and marketing cookie providers
- Beacons, pixels, and tags
- Affiliate link partners
We share data with trusted service providers under contract. We do not treat internal research and development as “selling” data.
Categories sold or shared in the last 12 months
- Identifiers (A)
- Protected-class data (C)
- Geolocation data (G)
Sold or shared with advertising networks, affiliate marketing programs, analytics services, and account authentication providers.
California residents
Under the “Shine the Light” law, you can request a list of third parties that received your personal data for direct marketing in the past year. If you are under 18 and have an account, you may also ask us to remove content you posted publicly.
CCPA rights
- Delete: request deletion of your data (subject to legal exceptions).
- Know: request disclosure of data collected, used, sold, or shared.
- Non-discrimination: you will not be penalised for exercising your rights.
- Limit sensitive data: we do not process sensitive data.
How we verify requests
We will request enough information to confirm your identity. Any additional information is used only for verification and will be deleted after verification is completed.
To exercise any U.S. state privacy rights, email support@thornkapsted.com or use the details in “HOW TO CONTACT US.”
13. DO WE UPDATE THIS NOTICE?
Yes — we revise it whenever necessary to stay compliant with the law.
An updated “Revised” date will appear at the top of the policy and the new version becomes effective once posted. For major changes, we may also place a banner on the site or send you a direct notification. Please review this notice regularly.
14. HOW TO CONTACT US
Questions or comments? Email support@thornkapsted.com
15. HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA
You can request access to, correction of, or deletion of your personal information at any time by visiting thornkapsted.com/contact. We will handle your request in accordance with applicable data-protection laws.